We are currently in the process of refining our customer dashboard system and this is expected to be live soon. On your dashboard you will be able to:
- Change Account Information such as name and address details
- Change payment methods and add new cards or direct debits
- View and download all of your invoices and subscription information
- View your historic and current campaign reports
- View project progress
- Contact us via pre-authenticated live chat to chat to our customer team directly
- Book review meetings
- Create a support ticket and view ongoing live tickets
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How to cancel a subscription
Currently, you can cancel your subscription with us by sending an email to cancel@byzzplus.com. We will shortly be introducing a combined client dashboard that will incorporate all billing, support and service based dashboards into one account. ...
Contact Us
If you need to get in touch with us, you can contact your account manager directly via their direct dial or direct email address. If you need to contact us and can't get in touch with your account manager, you can contact our customer service team on ...
Making a Complaint
Introduction We take complaints very seriously, and view them as an opportunity to learn and improve, along with the chance to put things right for the person or business that has made the complaint. Our policy is: · To provide a fair complaints ...